All items must be returned in their original packaging with tags still attached. Shipping & Handling costs are non-refundable.The cost of return shipping will born the customer.
PLEASE NOTE! We must be contacted prior to any item being returned in order to provide you with instructions on how to proceed. This is required to expedite the process and to insure you receive proper exchange for the item being returned.
We try to accommodate all customers by exchanging items when possible. If an exchange is not possible, we will gladly offer you store credit towards another item or a refund.
Once we receive the original item back, it will be inspected to insure it is still in new resale-able condition and/or to verify any reported defects. Exchanges are usually processed within 48 hours of receiving the original item back. We cannot exchange or issue refunds on items which show obvious signs of use or are not in the same condition in which they were originally sent to you.
We value your business and are sincerely committed to your satisfaction. If any purchase from us fails to meet your expectations, please contact us. We will gladly work with you to insure you are pleased with your purchase from us.